Recipes are based on clear instructions and sometimes, videos. We try to let clients be as autonomous as possible.
Nonetheless, contact us if you are not satisfied with our services. Help us to improve with a 100% money-back guarantee.
Please read our refund policy
· We offer an amazing menu
· You can customize meals by choosing ingredients that go well with the dish
· You can double an ingredient if you want more of it. Yes you can!
· You earn points towards free meals
· Increase loyalty levels and get free meals even faster.
· We strive to cater to your needs but we won’t compromise on quality and freshness
· Every meal purchased gives back to charity, rehabilitation and youth programs.
· Did we mention, “You can earn points, increase loyalty levels and get free meals?"
We have systems in place to track and notify you when your box has been sent and delivered. Please contact us as soon as possible and we will trace your delivery from the origin and resolve this issue.
We currently ship to regions in Quebec and surrounding regions. Please sign up and enter your postal code to see if we currently deliver in your area. Our eventual goal is to service the whole of Canada.
Current delivery areas;
A Ma Baie
Contact us for special deliveries
Payments are processed at order deadlines; that is on Wednesdays, at midnight. You will see our company name in your statements.
Perfectcuisine offers an online meal subscription service. First, you setup your account, choose your plan, and set your meal preferences. You select the meals you want or let us automatically select them for you based on your preferences. You can also customize your recipes by swapping ingredients. Once your order cut-off has reached, we prepare your ingredients and ship them to you on the day you select. You prepare your meals by following the instructions we provide; plate and enjoy!
We substitute ingredients for many reasons;
· Government recalls may mean you cannot use the original ingredient
· Farm or supplier issue, where they fail to meet our demand for that ingredient.
· The quality of the ingredient is unacceptable by all standards and we must ship your order asap
· It is an ingredient you personally substituted. Carefully confirm and monitor all customizations on your dashboard. We use that information to prepare your ingredients.
· You may receive a notification prior to or after the fact.
· There is no refund effected for such cases. The ingredient used to substitute is often much more expensive.
For now, we are a subscription-based service. You have to subscribe to use our services. Subscribing does not mean you will be charged without your knowledge. By signing up, you consent to weekly charges based on your plan. You can skip weeks you do not want to receive meals and you will not be charged. You can also cancel at any time. We automatically send you meals based on your preferences if you do not skip the week.
Our recipes come with nutritional facts that include the amount of servings, calories, protein, sodium, and more for each meal. You can find them online and on the recipe cards printed for you.
Yes! Each week, before the cut-off (deadline to select your meals), you can select any recipe in your chosen plan. Once the cut-off is over and you have not selected your meals, we automatically select them for you.
Don't worry, we select recipes based on your preferences so you're bound to receive delicious meals regardless.
Here's a hint, you can change your plan at anytime to see recipes available in other plans. Just remember to select your meals once you change your plan.
With us, you can choose your meals, and swap compatible ingredients for the perfect cuisine!
Customizing your meals are not mandatory. It is a choice we believe enhances your experience, a choice that gives you more control over what you consume.
We get all ingredients fresh from government accredited vendors, farms, and other certified organic partners. We use an in and out process where we send you your ingredients the same day it is delivered fresh to us. Our quality team inspects items based on high standards of quality. We expect all our partners to adhere to these standards.
It is of the highest concern that we send you ingredients of the highest quality. We take this very seriously. If we find an ingredient inadequate, we may substitute it with another
You get points for each box successfully processed. Points are turned into credits and placed in your account. You then use the credits to purchase anything on our website. You can see your points accumulate from your dashboard.
We work with local farmers and suppliers across Canada. We prioritize sourcing local ingredients.
This is something we work very hard and have taken several steps to avoid. You are paying for it and you deserve the best service in the market. Contact us if something has been omitted in your bag. We will trace ingredients prepared and solve this matter.
Currently, order deadlines are set for Wednesdays before 11:59 P.M. Our menu is changed for the next week on Wednesdays at midnight. Your order is automatically placed, if you do not, pause, skip, cancel or make your own selections on time. We automatically send you meals based on your preferences if you do not skip the week.
If you want to cancel your subscription? Email us via:
Please include the following information;
Your account number::
Your full name:
Your email address:
Your phone number:
A brief reason why you are cancelling your account. This will help us better our services. We always want to go beyond our customer's expectations
Unfortunately, there are cases where clients find foreign items such as plant-based bugs, paper, s materials, or other things. Even if it rarely happens, we must keep you informed. All our agents are trained to help avoid such issues. Our facility is food grade and procedures are put in place to avoid this. It may happen for various reasons. Often our vendors and farms may provide us with products whose packaging or container may have defaulted. Sometimes, a piece of the packaging may slip into the bag. Please submit pictures of any foreign object for investigation.
We currently deliver from Monday to Friday. You will receive your box on the day you choose to receive it. Boxes are often delivered in the afternoon. Contact us for any special considerations.